1. Parties & Scope of Agreement

Corsia LLC, DBA Corsia Logistics (“Corsia,” “we,” “us”) is a federally licensed transportation broker and carrier (USDOT #2405616, MC #825904).

This Agreement is entered into between Corsia Logistics and the customer (“Customer”) and governs the arrangement of transportation services for the vehicle(s) described in the Customer’s shipping order.

Corsia Logistics primarily operates as a transportation broker, arranging shipment with independent, licensed, and insured motor carriers (“Carrier”). Corsia does not take possession of, transport, or deliver vehicles unless explicitly agreed in writing.

Customer acknowledges that Corsia Logistics acts solely as a broker in most transactions and is not liable for loss, damage, or delay caused by the Carrier. All transport-related claims fall under the Carrier’s responsibility and applicable federal law, including the Carmack Amendment.

2. Cancellation & Refund Policy

Orders may be canceled at any time prior to carrier assignment. In such cases, a refund will be issued minus the non-refundable booking fee.

All cancellation requests must be submitted in writing via email. Approved refunds will be processed within 24 business hours of receiving the request.

Upon confirming service and scheduling, the Customer is required to pay a reservation fee of $129 to secure placement in the dispatch queue. The reservation fee becomes fully non-refundable once the order enters active dispatch. The dispatch queue depends on the delivery flag. There is always a $10 fee deducted for credit card processing upon refund. 

The reservation fee is:

• Non-refundable within 24 hours for all orders with delivery flag As Soon As Possible and Within Two Weeks 
• Non-refundable within seven (7) days of the First Available Pickup Date for orders with delivery flag Within 30 days and More than 30 days
• Considered administrative, scheduling, and carrier sourcing services rendered

Cancellation Requirements:

1. All cancellations must be submitted via email to: info[at]corsia.us
2. Customer will be notified once a carrier is assigned.

Post-Dispatch Cancellation:

• If canceled after carrier assignment:
  • Dispatch deposit/partial payment becomes non-refundable
  • Serves as a cancellation fee for services rendered for sourcing and assigning carrier

3. Pricing & Market Rate Disclaimer

All quotes are based on current market conditions, carrier availability, fuel costs, and route demand.

• Online prices are guaranteed for seven days. 
• Online quotes are estimates only. Our agents can work on the price and lower when possible or increase if needed depending on route and carrier availability.

Customer acknowledges that pricing may be generated or adjusted using real-time market data, internal systems, or customer portal tools, reflecting live carrier availability and lane demand.

4. Pickup & Delivery Conditions

• Door-to-door service is attempted where legally and safely possible.
• Alternate locations may be required due to access limitations.

Pickup and delivery dates are estimates only. Customer agrees to a flexible pickup window (typically 1 to 3 days) depending on route conditions and carrier availability.

5. Scheduling & Transit Times

• All dates are estimates only and not guaranteed.
• Delays may occur due to:
  • Weather
  • Traffic
  • Mechanical issues
  • Market conditions

Corsia is not liable for:

• Delays
• Rental, lodging, or incidental costs

6. Vehicle Condition & Preparation

Customer must ensure:

• Vehicle is clean (exterior)
• Fuel is no more than 1/4–1/2 tank
• Vehicle is operable unless declared otherwise

Remove or secure:

• Loose parts
• Spoilers
• Non-permanent accessories

Customer is responsible for any damage caused by detached parts.

7. Alarm Systems

Vehicle alarms must be disabled or instructions provided. Carrier may disable alarms if necessary without liability.

8. Personal Items Policy

• Limit: 1 bag, max 100 lbs in trunk
• Additional weight may incur fees

Neither Corsia nor Carrier is liable for:

• Personal items
• Damage caused by items

Prohibited items include (but not limited to):

• Firearms, explosives, narcotics
• Jewelry, cash, documents
• Live animals or plants

9. Oversized / Modified / Inoperable Vehicles

Additional charges apply for:

• Non-running vehicles
• Modified or oversized vehicles

Failure to disclose may result in:

• Additional fees

• Delays

Providing inaccurate vehicle details (size, condition, modifications) may result in price adjustments, service delays, or cancellation without refund.

10. International Shipments

• Vehicles must be empty (except factory equipment)
• Customer responsible for customs documentation

Port shipments may include extra handling fees.

11. Inspection & Bill of Lading

• Pre-inspection at pickup
• Final inspection at delivery

Failure to note damage releases Carrier and Corsia from liability.

Customer must inspect the vehicle at delivery. Claims not documented on the Bill of Lading at delivery may be denied.

12. Carrier Responsibility

Carrier responsibility begins at pickup and ends upon signed delivery.

13. Damage Claims

• Must be submitted within 24 hours
• Processed through Carrier insurance

Freight charges must be paid regardless of claims.

14. Force Majeure & Mechanical Issues

No liability for:

• Weather events
• Natural disasters
• Mechanical failures
• Wear and tear

15. Payment Terms

Customer agrees to pay all charges in full.

Carrier payment methods:

• Cash
• Cashier’s check
• Money order

Failure to pay may result in:

• Storage fees
• Re-delivery fees

16. Storage & Delivery Issues

If Customer is unavailable at delivery:

• Vehicle may be stored at Customer’s expense
• Additional redelivery fees will apply

17. Rate Validity

Orders booked 30+ days in advance may be subject to price changes.

18. Carrier Assignment

Corsia reserves the right to assign or reassign carriers as necessary to fulfill transport services.

19. Multi-Modal Transport

Shipments may be completed using multiple modes, including:

• Truck
• Rail
• Ship

20. Communication Consent

Customer agrees to receive communications from Corsia via:

• Phone calls
• Email
• SMS/text messages

These communications may include updates, scheduling, and service notifications.

21. Electronic Signature

Customer agrees that booking online and receiving confirmation email, signing electronically, or confirming via email constitutes acceptance of these Terms & Conditions.

22. Chargeback & Dispute Policy

Customer agrees not to initiate chargebacks for services rendered. Any disputes must be addressed directly with Corsia prior to involving financial institutions.

23. Limitation of Liability

Corsia’s liability is strictly limited to its role as a broker.

• Carrier liability is governed by its insurance policy
• Corsia is not liable for:
  • Indirect damages
  • Loss of income
  • Business interruption
  • Consequential damages

24. Absence at Pickup/Delivery

Customer may assign a representative to release or receive the vehicle.

25. Right to Refuse Service

Corsia reserves the right to refuse or cancel any order at any time.

26. Governing Law & Jurisdiction

• Governed by Florida law
• Venue: Volusia County, Florida

Customer agrees to cover legal costs related to disputes.

27. Entire Agreement

This Agreement supersedes all prior communications.

All shipments are subject to:

• Carrier tariff
• Bill of Lading
• Federal regulations

This agreement and all shipment(s) are subject to the carrier’s tariff and the uniform bill of lading and all terms and conditions of the carrier which can be found at the office of the carrier. All previous oral or written representation of Corsia Logistics are overwritten herein by the current agreement and the current agreement is final, and shall not be changed except in writing signed by an officer of Corsia Logistics.

Corsia Logistics is a registered broker licensed with the U.S. Department of Transportation. Broker MC #825904 and USDOT #2405616.