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Auto Transport Companies Reviews

Auto Transport Companies Reviews

Talking about one company being the best in the industry is very illusive. Today in any industry the competition is diverse, and there is no way one single company is the best. Depending on the industry customers will have different expectations, but what we all want is attention, real undivided attention to our needs. This is what matters.

With services such as moving or auto transport, when you call a customer service number you expect to talk to a person who will understand you and take care of your request. Yet, most companies today simply follow a script that is supposed to sell more. They want to get your business and they know how. In most cases it is all about money. The cheapest price is what usually closes the deal.

A lot of research has been done by the big guys in every industry and they know exactly how to sell. Doing business today requires companies to understand how the human brain functions. Yet, this does not mean they care about the human being. It does not mean they care to adjust to your human situation and offer you the best possible solution.

What big companies do is called emotional branding and selling. We react to words and images that make us feel good and safe.

Five star reviews make us feel good and safe, and satisfied with our choice.

In the auto transport industry, just like in any other industry, customer reviews are perceived very important. We all read reviews when we want to purchase a product or service. It is actually advisable that you as a consumer read reviews.

Auto transport companies’ reviews are abundant online. Every company tries to get the word out and asks customers to share their experience. In today’s world though, it is not only word of mount referrals companies need.

Every single business now relies on the shiny five stars customers can see online on certain customer reviews websites.

So, what do companies do? They do everything they can to make their customers write reviews online. Auto transport companies ask, offer discounts, offer gift certificates, some offer money. So whatever it takes to get that shiny stars showing online. And even if some institutions and organizations say it is not ok, there is no other way.

Most people have a consumerist mindset already and they respond to a request only when they are promised something in return.

We don’t want to write reviews because we are busy or just don’t care. But when the company offers us something little then it’s a different story, then our effort seem justified.

Many people don’t have time or don’t like writing and sharing their opinion online. Yet, when there is something on the table in exchange for the effort, then we are motivated to write a review. It’s human nature.

How to choose the best auto transport company?

Now, that is a though question. Many customers think that the best rated company is really the best, but that is not always the case. Things change in the auto transport industry very often, especially in big companies. People come and go, and in most cases big companies grow bigger and this often affects the customer service negatively. Yet, we look at those shiny 5 star ratings online and we want to believe that this particular company is the best. The stars affect our brain. But we should seriously think about all those reviews before making a purchasing decision.

“This was an industry plagued by scammers,” he said, referring to the car transport business. “People were going to jail. We decided, ‘We’ve got to do something about this.’ So we launched our site.”

These are the words of Andrew Wash, the president of Valley Solutions, the company that owns, quoted in a New York Times article. This website is the biggest when it comes to auto transport reviews. When you search online the site is almost always the first in the search results. The focus of the article is that on this type of websites the companies have the last word. owners say that they simply can’t afford to let the customer and company go back and forth endlessly, and they end the online conversation with the first and only company response.

Another thing the article emphasizes is the fact that makes all its money from the auto transport companies. The site offers different levels of support to auto transport companies and the purpose is of course to support the website and for the company to gain extra exposure. This is normal practice and auto transport companies that can afford to pay are happy to sponsor any website that offers them industry relevant real estate.

Websites like Yelp! and organizations such as the Better Business Bureau operate in the same manner. Companies pay to be members or sponsor the website which is obvious conflict of interest. Yet, it is a vicious circle companies and consumers cannot escape.

Moreover, besides the review websites, many auto transport companies pay other industry relevant websites to add them to a list of supposedly the best auto transport companies. Such articles are this one and this one

So, who do we trust and how do we decide?

A good approach would be to check the Federal Trade Commission’s website for advice and tips. They have a very nice blog where they often post helpful information. You can check out this article about consumer reviews.

When it comes to choosing the best auto transport company, you should be very careful and simply don’t believe everything you read online. Besides being paid for, some information is also outdated. Do your research and pick a at least three auto transport companies. Then call and talk to representatives. First, consider how you are being treated. Think about whether the company representative listens to your situation and offers different options instead of just reading from a script. And lastly you should consider the price and discuss your budget. Do not choose a company because it is giving you the lowest price.

In the auto transport industry, unfortunately, many companies offer really low prices and then in a few days they call and ask for more money because the initial quote was too low and they can’t find a trucker to transport the vehicle for this price. This is unethical business and once you are tied in, you can’t cancel because you have already given them your credit card. Moreover, you have already lost precious time waiting.

You should really think about how some companies make their money, your hard earned money– money they pour into sponsoring ads and reviews. It is the world we live in, but the least we can do is try to be savvy consumers.

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Simon Moore
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Looking for a logistics company, to ship my car, from California to Illinois,my first search, then Corsia showed up, skeptical. Call and a very friendly secretary: Elena. She guided me through, I scheduled and as she explained, all when smooth as scheduled Very happy I did the right choice. I'll recommend this great Company to anyone that is thinking to relocate a vehicle. Thanks Corsia logistics for your honesty and professionalism!
Elizabeth Woodward
High five's all around!
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Corsia was highly recommended by a friend in the automobile industry. We needed to transport a cargo van from Seattle to Florida. We contacted Corsia who quickly arranged transport within just a few days. Communication was outstanding! Just a few email confirmations and we were all set. Mike was great and arrived right on time and delivered to Florida on schedule. Tip-avoid the hornets nest of auto brokers on line and just contact Corsia for a truly great experience!
Carrol Tiffany
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Corsia has been amazing. Their prices are really competitive but more importantly their customer service has been 5-Star. Elena followed up with me every step of the way, making sure there was no miscommunication between me & the driver. We are using them to ship a 2nd vehicle & would not hesitate to use them again!
Tony Boyd
Definitely recommend
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I have recently used Corsia for long time family car with sentimental value that was moved I have recently used Corsia for shipment of my vehicle from Oregon to Arizona by recommendation from other family member who also used Corsia in the past. I am very pleased on the service and the communication throughout shipment. Ken was my direct contact and kept me informed along the move The car was picked up and delivered as communicated. I did use a enclosed mover and the driver was also clean cut professional and treated car as his own. I would definitely recommend Corsia again with the experience I have had. Thank you. T
Top notch
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Top notch Transport - Porsche 997 Top notch! As easy and efficient as one could possibly imagine. Great customer service.. thank you Luke. Great prices. Check. Timely communications. Check. Clean transport trailer. Check. Supremely careful driver. Check. Timely arrival. Check. Don't mess around elsewhere, just call Corsica and feel confident your transports needs are going to be exceeded. My Porsche 911 rode like a Queen in her enclosed chariot. I've never needed a transport company before, and I surely will use them every time. Do yourself a favor, seriously. Call now.
Geet Mp Haryana
Reliable, efficient
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Corsia rep (Elena) was very proactive. Helped ship a car from CA to GA. She checked in with me via email quote and several phone calls to find me the best possible quote for the fastest available service. After several communications, Corsia was able to schedule a vehicle pickup the next day. The driver communicated well, and the vehicle arrived in final destination faster than we expected in perfect condition. I highly recommend using Corsia's reliable, efficient service.
Cay Liptak
Clean, efficient, wonderful
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Thanks, Corsia! Pickup was so clean, efficient, and wonderful -- my only recommendation is to make sure you schedule it during the day so you can fully review the car in the daylight. Drop off was equally wonderful, and the whole trip went down without a hitch (pun intended!). Seriously, Corsia delivered my Jeep from CT to California with no issues or bumps in the road!
Csaba Kovesdy
Truly positive experience
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Corsia Memphis to LA, mid-size SUV. I looked at 4 different companies amd Corsia was the most responsive of them. While being responsive, they were not unduly aggressive: when I indicated that I need to wait a month before making a decision they stopped contacting me and only came back with a reminder when I really needed it. Once I decided to engage Corsia they found me a transport within two days and the car was delivered (from Memphis to LA) in another two days. I had a truly positive experience.
Kelly Torres
Highly recommend
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Working with Corsia Logistics was a great experience. Working with Corsia Logistics was wonderful. They were able to find a driver right away to transport our car. They were in constant communication as to when the car was getting picked up and dropped off. The driver also communicated with me as to when he would arrive. I would highly recommend Corsia Logistics.
Amy Nelson
Excellent Organization
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Corsia was an excellent company to work with while I transferred my car across the US. A friend of mine suggested I use them as they had been very organized and trustworthy with her own car. I researched a few different place but decided to go with Corsia and I'm so glad I did! Any questions I had throughout the process they answered quickly and clearly. I would definitely use them again in the future and recommend them for others to use.